LDAP Server

[chennaiman]

Hello,

When I click the "Test Connection" Link in LDAP Server,I am getting the following error :

LDAP:Simple Bind Failed

LDAP:Communication Error:Simple Bind Failed

LDAP:javax.net.ssl.SSLException:java.langRuntimeException:Unexpected Error:java.security.InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty.

Connection Environment Used :

How to overcome this issue?

[rems]

Hi,

First, did you try connecting to your LDAP server using your credentials and an alternate software for validating all parameters ? (LDAP browser)

Then your issue seams to be related to LDAPS... did you chek the ssl box and uploaded the certificate in Snow ?

[chennaiman]

Hello ,

It was working fine earlier ;

May be a day or two ,its throwing this error.

[rems]

This error message could have many explanations :

- Your certificate has expired / no more valid => upload generate a new Certificate

- Your certificate Key Store is invalide => valid your keystore with : http://wiki.servicenow.com/index.php?title=Uploading_an_LDAP_Certificate#Validating_Certificates_and...

[Joe_Semones · Accepted solution]

We are having the same issue.   We had it once before and had to reload the certificate into the SAML2 Keystore.   This time, however, the problem is not resolved.