ITSM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Export KB Article as PDF

Hi, @AnirudhKumar  Kindly help me  to export KB article as PDF.  I need a button called Export as PDF in kb_article page which will export the repective KB article as PDF.

find_real_file.png

ESC Portal

Hi,ESC Portal - My Tasks Page In the ESC Portal, when the Reject button is clicked, the input field appears as a single-line text box. I want it to be a multi-line textarea. I tried using DOM manipulation in the sn_ex_sp_action_type client script, bu...

pooja_09_0-1753880456537.png
pooja_09 by Tera Contributor
  • 679 Views
  • 7 replies
  • 1 helpfuls

Solution for Group approval in Change management

Hi Need a sollution for Change approval in Servicenow  Currently in our system, when a change is raised, the affected CI list of the change will be added with the respective environment (EV) related to the application impacted in the change along wit...

Hari PN by Tera Contributor
  • 289 Views
  • 2 replies
  • 1 helpfuls

Resolved! Second Parameter of getMessage() on Client Side

I was recently inspired by Chuck Tomasi's post on gs.getMessage() - The Second Parameter, but when I tried to add a second parameter to the client-side getMessage() function, it didn't seem to work.Does anyone know if the client-side getMessage() fun...

Mike McCall by Giga Guru
  • 26621 Views
  • 15 replies
  • 25 helpfuls

Resolved! Not able to see dot walking field in list view

Hi all Please help me solve this For SCTASK list view, in default view, as a admin, I want to add request.requested_for field So, I went to configure list layout and added the dot walking field as shown below   hBut when I impersonate  few users, th...

find_real_file.png find_real_file.png find_real_file.png
Sruthi17 by Kilo Sage
  • 2888 Views
  • 6 replies
  • 2 helpfuls

Need Help Restricting View Based on Role or Group

Hi Community,   I'm trying to restrict access to a custom view called "edit" on a specific table. The requirement is: Only show the "edit" view to users who: Have the role "xyz"ORBelong to the group "abc" If the user does not meet either of these con...

bishalsharm by ServiceNow Employee
  • 414 Views
  • 3 replies
  • 0 helpfuls

Resolved! Location Hierarchy Pre-filling via New Incident URL

Hey All!Our organization has just begun the transition to a new ServiceNow instance which includes quite a number of changes compared to our previous instance. One of these key changes is the move away from custom separate location fields for Site, B...

EmAshman by Tera Contributor
  • 554 Views
  • 2 replies
  • 0 helpfuls