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Controlling Cross-Scope Table Access in ServiceNow

I have a table named "Git_Hub" in the "CICD" application scope, and I have another application scope called "Student".Now, I want to create a Client Script in the "Student" scope that should auto-populate a field from the "Git_Hub" table, which belon...

samarthcv37 by Giga Contributor
  • 332 Views
  • 2 replies
  • 0 helpfuls

Resolved! Publishing reports to dashboard in a scoped application

Hello All I just created a scoped application in studio. As part of the requirement, I created two reports. I also created a dashboard by navigating to platform analytics --> Library --> Dashboards and selecting "Create new dashboard". The idea I had...

Resolved! Regex Validation for variable field to use decimal and comma only

Hello I'm trying to figure out what regex values must be used in order to validate a field to a value like this:Ex. 100,000.0050,000.00 1,000,000.00I have a regex validation but it accepts numbers without decimal places. ^(?!0\.00)\d{1,3}(,\d{3})*(\....

Benjamin14 by Giga Contributor
  • 3195 Views
  • 3 replies
  • 0 helpfuls

Resolved! Help trying to get to do action URL

Hi. For a few weeks now we have been stumped technically with a requirement. We are using universal requests to serve up a catalog item on the portal. The problem is that we want to get hold of the record number in order to use it in an onLoad catalo...

arobertson by Tera Guru
  • 1149 Views
  • 12 replies
  • 0 helpfuls

Add groups to variable field through automation.

Hi Everyone.I have a requirement where i need to add groups of one variable to other variable in a catalog item. We have one variable called AD group, and other variable Company groups. This company groups is a list collector variable it has referenc...

Atchutaram by Tera Contributor
  • 527 Views
  • 8 replies
  • 1 helpfuls

Quantity Variable Not Reflected in Order Guide Summary

I created an Order Guide using rule-based conditions. When submitting it, I select a value in the quantity variable, but the summary page shows the number of items added instead of the selected quantity for each catalog item. How can I fix this so th...

MAK9666 by Tera Contributor
  • 471 Views
  • 4 replies
  • 0 helpfuls

What does not capture in Update Sets

Hi,1. As per ServiceNow Data Changes are not captured in Update Sets. My confusion is what are Data Changes ? and can someone please provide me with example. 2. Will Simple, Advanced, Dynamic reference qualifiers capture in update sets?3. Will Dictio...

anvitha ash by Tera Contributor
  • 7478 Views
  • 18 replies
  • 13 helpfuls

JIRA-ServiceNow Integration

Hi, I have a client who wishes to implement ServiceNow-JIRA Integrations and need help on different approaches I can use to implement the below requirement please- 2 way integration with Jira for incidents and service requests.Tickets will NOT be cre...

Resolved! Easiest way to Trigger Catalog Item Request via Inbound Email

I have a catalog item that triggers subsequent catalog tasks if the user selects the options.We’d like to add inbound email as a trigger for this catalog item. What’s the easiest way to parse the email and create an RITM?My Email sample:Subject: Onbo...

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How to retrict the reports based on group in platform analytics

Hi, I have a nine platform analytics reports in HR agent workspace dashboard. Here i want to excluding two repots and show remining seven reports to "software" group users.How to retrict those reports based on group in platform analytics and can anyo...

mania by Tera Contributor
  • 199 Views
  • 1 replies
  • 0 helpfuls