Link to approval in notification for non-task approval

[Stacy1]

Hello,

I am unable to create a notification on the sys_approval table for my approvals being generated on a non-task table.   Therefore I have a trigger on when to send these notifications and I can provide the information from the table they are approving on, but I am unable to give them a link to the approval record only to the table's record.

Has anyone ever been able to create a mail script that will take them to the sys_approval record generated for the custom table?

I hope that's not to confusing.

Thanks,

Stacy

[Rishi18]

Hello Stacy,

I have the same problem, but I can't use the event registry with name 'tablename.approval.insert' as this gets triggered for every new approval record and I have to send different notifications based on different conditions on approval of the same table.

I tried triggering same notification from a different event name than tablename.approval.insert, in this case the appoval doesn't work.

Do you know anyway by which I can acheive this?

Thanks in advance

[Stacy1]

You will need to go in to the regular approval email and tell it not to send for the particular type.  Does it have it's own numbering?  You can build a condition: approval for - does not contain - CHG (example).  Here is the script we use when we have designed special approvals on catalog items.

if (current.document_id.cat_item.sys_id == 'cb640f9b6f84590006d7bc226e3ee4cc' || current.document_id.cat_item.sys_id == '7ad3f5fd6fc0190006d7bc226e3ee446' || current.document_id.cat_item.sys_id == 'f3ea69f713dc66000439b2228144b01a'){
answer = false;
}
else{
answer = true;
}