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List collector hide the list choice displayed

Jeff W NZAO B
Mega Guru

Hi !

Please someone can help me to hide the list of my different choices in the List Collector variable out of the RITM if possible

 

The illustration is below 

 

Thanks 

JeffWNZAOB_0-1694002819207.png

 

1 ACCEPTED SOLUTION

Vishal Birajdar
Giga Sage

Hello @Jeff W NZAO B 

 

for that List collector variable put variable attribute as glide_list

 

VishalBirajdar7_0-1694080854135.png

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

View solution in original post

4 REPLIES 4

Vishal Birajdar
Giga Sage

Hello @Jeff W NZAO B 

 

for that List collector variable put variable attribute as glide_list

 

VishalBirajdar7_0-1694080854135.png

 

 

 

Vishal Birajdar
ServiceNow Developer

I know one thing, and that is that I know nothing.
- Socrates

Ashwini Jadhao
Giga Guru

Hi @Jeff W NZAO B ,

 

To hide information which is available below the list collector please refer below article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0780875

The resolution is to define a 'sys_ref_list' for that table. This can be done by following these steps:

  1. Navigate to https://instancename.service-now.com/affected_table_list.do?sysparm_view=sys_ref_list
  2. Use the List Controls to select Configure > List Layout and select the desired fields, then save.

That is all it takes to define/customize the 'sys_ref_list' view.  Please note this may already exist for your table; this view is used to display columns whenever a reference look-up is invoked via a reference form field.

Dnyaneshwaree
Mega Sage

Please try this- navigate to the list table, open related records, and remove unwanted list elements.

Dnyaneshwaree_0-1694082358934.png

Thank You!

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru