LIST is not getting updated but where as field in record is getting updated

shyamkumar VK
Kilo Patron

Hello Everyone,

we are using data source to update our computer information , there is an custom field called last boot up which is updating correctly in the record but it is failing to get updated in the list view 

I had verified ACL's , BR's and Client scripts as well I could not see any script or logic's written on the field 

can someone en light what might be the issue here.

 

@Ankur Bawiskar 

@Maik Skoddow 

 

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar
1 ACCEPTED SOLUTION

Hi,

so it means date/time set during data load is not being done with correct timezone since you mentioned XML and LIST shows correct one

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Hello Ankur,

1.in the XML of the record it is showing the value which is in LIST View 

2.Validated and there is no Script which is updating the field value

3.Form Value is correct.

Please mark this as helpful and accept as a solution if this resolves your Ask.
Regards,

Shyamkumar

Hi,

so it means date/time set during data load is not being done with correct timezone since you mentioned XML and LIST shows correct one

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader