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01-17-2022 10:38 PM
Hello Everyone,
we are using data source to update our computer information , there is an custom field called last boot up which is updating correctly in the record but it is failing to get updated in the list view
I had verified ACL's , BR's and Client scripts as well I could not see any script or logic's written on the field
can someone en light what might be the issue here.
Regards,
Shyamkumar
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01-18-2022 12:53 AM
Hi,
so it means date/time set during data load is not being done with correct timezone since you mentioned XML and LIST shows correct one
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-18-2022 12:26 AM
Hello Ankur,
1.in the XML of the record it is showing the value which is in LIST View
2.Validated and there is no Script which is updating the field value
3.Form Value is correct.
Regards,
Shyamkumar
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01-18-2022 12:53 AM
Hi,
so it means date/time set during data load is not being done with correct timezone since you mentioned XML and LIST shows correct one
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader