How to provide link the service portal for take me back to the incident email notification script. I tried this link:-"https://dev12455.service-now.com/sp?id=form&table=incident&sys_id=-1 "; But when I provide this link it is taking me back to that p...
We have a knowledge base(public) and the articles created under it have a different view(public) . a new module is created under knowledge menu to track/view /create knowledge articles of the KB and view rule is also created for it so that when the u...
out of the box servicenow provide 22 langugae and romanian language is not their, and we want that language in out production so what steps we can approach.
Hello I have a bug on my SLA reports created with Performance Analytics.In my reports, the business elapsed time displays "0" in the list (screenshot 1). When I check the ticket, I can see that the SLA has been triggered and has calculated the busine...
I have created report for the Group members table (sys_user_grmember) with the active users & groups. Added the report to the dashboard but the requirement here is to add the below filter on the same dashboard through which we can filter with group b...
Hi, I have to set password reset policy for users having "AD user id" is empty and users who having "Admin" or "Security Admin" roles. "Ad user id" is field in user record. For archiving this, I have written scheduled job, Below the script. Script:...
There are multiple variables with the name 'comment' or 'comments' and every variable has been created under different catalog items. I could see 332 variables under the same name. I need to replace all these variables with one variable set under the...
Wanted to add help text to variable set
Hi,I have installed Walk up experience plugin in my personal developer instance. impersonated as Walkup test user, got "authorization error". Then Searched in community and understood that the user should have only one role (sn_walkup.walkup_login) s...
Hello Everyone. I was given a task , having issues figuring it out. 1.As a knowledge manager/owner/author , i must receive a yearly reminder email to review the article from the day it was published .If article requires update send a weekly reminder ...
I want to create normal change and standard change from the Case table which is in the customer service application. I want the same user experience as how change is behaving on the incident form. So I have modified the out of the box change Ui acti...
Hi, Can you please explain this in simple terms? DEVELOPER TIP: Use data sources instead of tables. If a data set changes, developers only need to modify the data source not all reports using the data source. Regards Suman P.
Hi All, Here's the requirement that in the list collector currently populating the name of the users we also want to get the email id's along with the name of the users. Any suggestions. Regards, Vinod.
Hi, I need to compare two date/time fields in flow designer. One is from the variable in catalog item and other's current date/time. Please assist.
Hi!i was wondering if someone can help me to understand better what is the difference between gs.addMessage and gs.alert??I want to use the gs.addMessage for the users, and the gs.alert for the admins.Can i get a simply example to better understandin...
