List values in Flow Designer are showing as sys_ids instead of Values

[Russ Heard3]

Hi,

First time creating a Flow in Flow Designer, want to send an email to interested parties about Failed Changes.

One of the Change columns I want to show on the email is the 'Region Affected' which is a Choice List of one to six regions.

The Regions are being returned as a list of sys_ids, rather than a list of text values.
Does this mean Choice Lists cannot be shown, or am I doing some thing wrong (as I suspect)?

Choice List 

Change record

Email Body generated 

Thanks!
Russ                       

[Allen Andreas]

Hi @DKSINGH 

It would probably be better for you to post your own question as the discussion here is about 3 years old now.

Outside of that, you wouldn't loop through using For Each for the list field, as that means you will pass a message...for each...value selected in this field.

Instead, you'd want to pass just the value of the list field, which would be a comma-separated list of sys_id or retrieve their display name.

[Allen Andreas]

Hi,

Thanks for providing all that.

As mentioned, you'd have to loop through the table which contains those sys_ids to then get their display value. The other option would be to use script for the body, but then you'd have to script the entire thing. Just wanting to provide that piece for maybe the future?

Using the above example would net you a body in email that share the display names (same would work for your other field, you'd just swap out 'watch_list' with the name of your field.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Russ Heard3]

Thanks both for your help, I got the required result !
Safe to say I probably would not have figured that out anytime soon.

Thanks,
Russ

 

[Joel O]

Hi Russ,

Just reviewing your output on the email, for your Regions =  can you tell me how you were able to get the spaces to appear for the output? "EMEA UK&I "  

I was successful to get the results I needed, from this post, but my results, unfortunately, are grouped together so the output looks like one log word. Is there a way to space or add commas to separate?

Much appreciate your assistance

Joel

[astanley]

Hello,

Have you found a solution for this?