List View and Form View is Showing different values.

Aakanksha Kott1
Tera Contributor

Hi, in the incident form, the value for pos environment is showing two different values in the form view and in the list view. Checked everything, there is no problem with dictionary entry.

Anyone knowing how to solve this issue? Any help will be appreciated.

Thank you.

1 ACCEPTED SOLUTION

RaghavSh
Kilo Patron

This is probably a case of reference and string, if you see in list view it is showing reference field but on form it is not reference field.

Possible causes:

1. The form may be showing some field value from the table your field is on.

2. List has a dot walk field, this can be check from list layout(right click on list header and check the layout) , it could show something.pos environment


Raghav
MVP 2023

View solution in original post

5 REPLIES 5

Community Alums
Not applicable

Hi @Aakanksha Kotti ,

Check if you are opening the correct record.

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Hi, 

Yes, I am opening the correct record.

RaghavSh
Kilo Patron

This is probably a case of reference and string, if you see in list view it is showing reference field but on form it is not reference field.

Possible causes:

1. The form may be showing some field value from the table your field is on.

2. List has a dot walk field, this can be check from list layout(right click on list header and check the layout) , it could show something.pos environment


Raghav
MVP 2023

Hi, 

Thank you for the reply. Will check this once on my instance.