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Lists in custom workspace is not visible for some users

Kaustubh k
Tera Expert

Hi Team,

 

We have created a custom workspace and have custom roles to which this should be visible.But the list in workspace is not visible to non-admin users. User can access to the home page, create record, view record, and but  not able to view List Menu.

1.Have created an audience also with role-x_itec_agent and created a record in sys_ux_applicability_m2m.LIST table also to the respective list but they are unable to see the list.

 

Can anyone help me with this.

 

Thanks,

Karan

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Kaustubh k 

this link talks about something similar which you are facing, check last response

List Menu in a custom Now Experience Workspace cannot be loaded for non-admin role 

AnkurBawiskar_0-1763127752976.png

 

Also check this link which says you need to create m2m applicability with proper audience

List view in Custom Workspace in not loading for non admin users 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kaustubh k 

 

https://www.servicenow.com/community/developer-forum/workspace-lists-in-quebec-s-ui-builder/m-p/1725...

 

Check this 

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