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Lookup Select Box service catalog variable Reference qual

Bogdan18
Tera Guru

Hi everyone,

So I have a Lookup Select Box variable on a catalog item which is looking for the choices of the Subcategory field from the Change Request form. The Subcategory field is a string field with Choices defined and they have a dependency on the Category values.

find_real_file.png

I also set the Variable attributes to ref_qual_elements=Business Systems.

The thing is that the above doesn't work. If I look at the variable in my catalog item form I see all of the choices from the Subcategory field. I just want to see the ones depended on Business Systems. I could create a script include and a Catalog Client Script but I think this is too much for such a simple reference qual?

Any ideas why this would not work and any suggestions on hot to make it work?

 

thanks,

Bogdan

 

 

1 ACCEPTED SOLUTION

rad2
Mega Sage

Hello,

This the filtering is on the choice table. maybe you can create a lookup select field on sys_choice table and filter with the table - change_request and element - subcategory and dependent_value - Business Systems options

ex - 

javascript: 'name=change_request^element=subcategory^dependent_value=business_systems';

 

I have created a test one with following details

table - change_request

field - category

language - es

 

find_real_file.png

 

View solution in original post

7 REPLIES 7

Ok, Have you tried using 'label' instead.

Thanks again for the help provided!

 

It was something that I personally missed in the query and that's why it didn't work. I noticed the issue when I just went to the Choice table and created the filter manually in the list view.

 

Reference qual: javascript: 'name=change_request^element=u_subcategory^dependent_value=Business Systems'

Variable Attributes: ref_qual_elements=Business Systems

 

I will mark your answer correct so other in the same situation will see the solution!

 

best regards,

Bogdan

Glad it helped!!