Hello!I have an issue with a choice type variable of a Catalog Item. the variable is named business_need and have 2 options that the user can select. The Catalog Item has a flow with the Get Catalog Variable action (I fetch all the custom variables o...
Hi All, At current we have a field "Cab Date" that uses date picker tool.But our requirement is like to convert that field to Drop down and should show the list of all upcoming Cab Meetings(meetings before the Planned start date).How can I achieve th...
Hello all, im looking for answer for very specific question. Is it possible to use User Criteria on Order Guide reference variable data? - if user want to select computer from reference variable "Computers" -> the shown data from table computer will...
I am using employee center and in ESC when any one submit request and then after they do not have action widget/option to cancel the request if they change mind to cancel their request, Can any one provide action widget of cancel the RITM or request ...
Hello , I got a requirement to change position of sum values in a table to top . Can you please help me with the requirement . Please check the attached screenshot. Thanks in AdvanceAneela Sravani Gopisetty
Hi Everyone, We are being redirected to "now/nav/ui/classic/params/target/welcome.do", where to find this page ?'welcome.do', Is it an UI page or portal page. Any advise would be helpful
Hi Community, I need help in setting field values from an array containing strings. I have a requirement to set incident fields short description, on behalf of and state from an array containing string values.For example, I am passing an array to Scr...
Hi All! I have a Business Rule which copies attachments from tasks to email attachments when conditions are met.Currently it checks if short description is 'Design solution' then it copies attchments.I need to check also if tasks are assigned to the ...
Hello Experts, How to change font size from Normal to BOLD, for reference I have attached a screenshot. ThanksSrinu
Can we change the Created BY User field in reports. If we update the field will there any effects on anything. @Ankur Bawiskar @Jaspal Singh @Sandeep Rajput @jaheerhattiwale
Hi Team, I have configured a new Service Portal Agent Chat configuration for Proactive triggers to be enabled. On activating the agent chat, I'm able to see the chat icon on the portal page. I would like to increase the width of the chat window whi...
Hye, We are having issues with some of our SLA's. While reporting, we saw that a big number of sla's have a faulty business elapsed time. They do have a correct start and end time, but the elapsed time is not registered correctly.
In flow designer based on few options, short description should be updated .Ex: code field -single line textCatalog item name.Choice-4 options(1,2,3,4)Short description should be in this format-Codefeild value-catalog item name-choice(based on user s...
Hello AllI have approximately 100 Requested Items (RITMs), and I've made modifications to an existing Flow. Is there a way to retrigger the existing Flow for those 100 records? Any assistance in resolving the issue would be greatly appreciated. Thank...
Hi All,is ref_auto_completer=AJAXTableCompleter,ref_ac_columns=xxxxx;asset_tag,ref_ac_columns_search=true configuration will work for record producers?If so, will it work for fields of custom tables?Please suggest.
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