mailto template showing HTML tags
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01-09-2015 12:15 PM
I am creating a simple mailto email template to allow a reply to a catalog task. I created a new template and the only option I get for the editor is the Rich HTML Editor. When I add the text I want displayed in the message field and invoke it from within another email template the text is surrounded by HTML P tags, like this:
<p>Complete Task</p>
If I look at older mailto templates they use the legacy editor, with an option to switch to the Rich HTML Editor. Is there a way to get back the legacy editor?
Thanks,
Michael
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01-12-2015 07:01 AM
Found a work around - edit the Message HTML field in list edit mode and remove the surrounding <p></p> tags. I think this is a bug and I plan to open a HI ticket for it.
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01-29-2015 06:10 AM
I noticed this in the Express system too, and have logged INT2498159 with HI
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03-31-2015 04:16 AM
Hi, did you get a solution for this at all, as I am havingthe same issue in eureka and even if i delete them from the source code, it puts them back in!
cheers
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03-31-2015 05:28 AM
I have not been given a solution. I abandoned using templates and just use mail scripts instead or build the link manually in my notification.
