Make Risk field read only in change request form

[karunasrikuna]

Hi , I am currently working on few use cases where I am facing a challenge on one of the use cases, which is described below. 

In the change request form, when we select "Impacted application" as "xyz" or " Affected CI" as "123" or "Service Related CIs" as "abc" then "Risk" field should be default to "moderate" and read only. To achieve this, I have used below client script:

   var impApp = g_form.getValue('u_impacted_application');

    var ci = g_form.getValue('u_related_ci_list');

    var affci = g_form.getValue('ci_item');

    if (impApp == 'xyz'); {

        g_form.setValue('risk', 3);

        g_form.setReadOnly('risk', true);

    }

    if (ci == 'abc'); {

        g_form.setValue('risk', 3);

        g_form.setReadOnly('risk', true);

    }

    if (affci == '123'); {

        g_form.setValue('risk', 3);

        g_form.setReadOnly('risk', true);

    }

}

I have used the same script for "on submit" as well. When I am creating a change request this is working but after submitting the request the 'Risk" field is editable. Attaching Snippets for your reference.

@Ankur Bawiskar AG - LearnNGrow any quick help will be appreciated.

[Siddhesh Jadhav]

Hi @karunasrikuna ,

You can try this 

1. Fix the Client Script (onChange Event):

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var impApp = g_form.getValue('u_impacted_application');
var ci = g_form.getValue('u_related_ci_list');
var affci = g_form.getValue('ci_item');

if (impApp == 'xyz' || ci == 'abc' || affci == '123') {
g_form.setValue('risk', 3);
g_form.setReadOnly('risk', true);
}
}

2. Add an onLoad Client Script to Maintain Read-Only Property After Submission:

function onLoad() {
var impApp = g_form.getValue('u_impacted_application');
var ci = g_form.getValue('u_related_ci_list');
var affci = g_form.getValue('ci_item');

if (impApp == 'xyz' || ci == 'abc' || affci == '123') {
g_form.setValue('risk', 3);
g_form.setReadOnly('risk', true);
}
}

If this helps resolve your query, please accept the answer and mark it as helpful.

Best Regards,
Siddhesh Jadhav

[Ankur Bawiskar]

@karunasrikuna 

ensure your onChange runs onLoad as well

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading) {

        // your here
        var impApp = g_form.getValue('u_impacted_application');
        var ci = g_form.getValue('u_related_ci_list');
        var affci = g_form.getValue('ci_item');
        if (impApp == 'xyz'); {
            g_form.setValue('risk', 3);
            g_form.setReadOnly('risk', true);

        }
        if (ci == 'abc'); {
            g_form.setValue('risk', 3);
            g_form.setReadOnly('risk', true);

        }
        if (affci == '123'); {
            g_form.setValue('risk', 3);
            g_form.setReadOnly('risk', true);
        }

        return;
    }

   // your further logic here


}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Medi C]

@karunasrikuna 

Please add an onLoad script as well

function onLoad() {
var impApp = g_form.getValue('u_impacted_application');
var ci = g_form.getValue('u_related_ci_list');
var affci = g_form.getValue('ci_item');

if (impApp == 'xyz' || ci == 'abc' || affci == '123') {
g_form.setValue('risk', 3);
g_form.setReadOnly('risk', true);
}
}

[Dr Atul G- LNG]

Hi @karunasrikuna 

The experts have already answered, but when you run the risk assessment, the outcome may change based on the findings from the assessment.