Maximum file size to convert to base64 in servicenow

[Ramesh R]

What is the Maximum file size to convert to base64 in servicenow? i tried with 2MB and 3MB but it is not converting to base64. Please help me in this.

[Ankur Bawiskar]

Hi Ramesh,

As said in my earlier comment there is an upperlimit for what value string variable can hold

Once you reach the upper limit the message is shown

possibly other approach you can do is using 

check links below:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0749085

https://hi.service-now.com/kb_view.do?sysparm_article=KB0680703

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Ankur Bawiskar]

Hi Ramesh,

I am glad to hear the comment has helped.

Saying this, I will appreciate if you close this thread, as answered.

Regards

Ankur