Method failed: with code: 403 - Forbidden username/password combo

kulvindersingh
Kilo Explorer

‎09-01-2016 02:04 AM

Hello,

I am trying to configure Mutual SSL Authentication to make a call from ServiceNow Sandbox to a 3rd party webservice. I did the following :

1. Created a Self signed cert and added it as PKCS12 cert store and the root CA in Sandbox

2. Added the public part of 3rd partie's server cert and the full root chain as "Trust cert store" in Sandbox

3. Created a Profile with https, 443 port and the cert in point 1 above.

4. Sent the public part of the self signed cert to 3rd party.

5. Made an Outbound soap request with selected "Mutual autentication" and the Protocol.

However, got a 403 error. On the IIS of 3rd party, the error was 403.7

I dont understand what is wrong here. Is there any way to know why SSL is not working ? What am I missing here ?

Thank you for the help.

Regards

Kulvinder Singh

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kulvindersingh
Kilo Explorer

‎09-01-2016 02:17 AM

Just to add that the 3rd party demands a SSL cert. I really dont know if the call from ServiceNow has really used a SSL cert. I have used the right settings and I dont know if there is any other setting somewhere.


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