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OOB fields 'governance' and 'confidence' meaning and benefits

Hi Experts, I am looking into completely new SNOW instance Knowledge management form with such OOB fields 'governance' and 'confidence'. For field 'confidence' I see choices: 'work in progress', 'validated' or 'not validated'. How is this different f...

LinaV by Tera Contributor
  • 563 Views
  • 3 replies
  • 5 helpfuls

How to remove requested for after request being raised?

Hi, I want to know how to remove the requested for from the widget after raising a request. Because it is showing the wrong value. For eg. If I raise a request on behalf of someone else my name is displayed under the requested for.  If I go to the R...

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Jake Adams by Tera Contributor
  • 1051 Views
  • 4 replies
  • 0 helpfuls

JIRA Spoke: Methods failing with 404

Good afternoon,We have recently moved from JIRA Server to JIRA Cloud and I'm rebuilding our old integration to work with the JIRA Cloud setup.I followed all the instructions to the letter and succeeded in getting my OAuth token from JIRA. So far so g...

set minimum character length of text fields in catalog item

Hi Everyone, I want to Set a minimum character limit of 6 to all text fields on the catalog form, there are around 10  fields in the form which are single line and multi line so for that fields Need to set a minimum character limit. [attaching the sc...

Vasavi O by Tera Contributor
  • 663 Views
  • 3 replies
  • 0 helpfuls

Resolved! Scheduled Script Execution - Run As System User?

Hi ServiceNow Users,I have a general question. We have created a scheduled script execution that runs every day at 10'o'clock and checks specific incident fields. If certain values are true, the script updates the incident accordingly and also adds a...

ehgebla by Giga Guru
  • 3819 Views
  • 9 replies
  • 4 helpfuls

Global Search: Name and Attachment

I have a requirement to search records in global search by name, short description or attachment title for custom table. OOB am able to search incidents by name and short description. 

Aaviii by Tera Contributor
  • 401 Views
  • 2 replies
  • 0 helpfuls