Metrics on KB Articles

johnfeist
Mega Sage
Mega Sage

Simple question...is there anything that tracks how many times a KB article has been opened and when?

TIA for any information you can provide.

Hope that helps.

:{)

Helpful and Correct tags are appreciated and help others to find information faster
1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @johnfeist ,

 

For sure there is. You can utilize the table kb_use.

 

AndersBGS_0-1710227518067.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @johnfeist ,

 

For sure there is. You can utilize the table kb_use.

 

AndersBGS_0-1710227518067.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Thank you Anders.  I knew three had to be a way, just didn't have time to search for which table.

Hope that helps.

:{)

Helpful and Correct tags are appreciated and help others to find information faster