Minimum basic role to read HR knowledge articles

[Community Alums]

Hi All,

I wanted to know what is minimum role required for users to read HR knowledge base articles...

the role  "sn_hr_core.kb_writer"  gives access to entire HR knowledge base along with editng option, but

is there any way in which we can give just give  the read role for the HR knowledge bases to the user, or what is 

the list of roles users should have 

1. To raise HR cases .

2. To view HR knowledge articles

Let me know your inputs please and it is urgent.

[Abhijeet Khandr]

Hello,

Please find below screenshot of servicenow docs

Please mark as helpful and correct if this solved your issue

Regards,

Abhijeet

[Hitoshi Ozawa]

Going back to your original question, there isn't any "minimum basic role" because it is possible to specify which groups or users will have access to the knowledge article.

As you may already know, ServiceNow recommends creating a necessary role, creating a group and then assigning it role and then assigning users to the group.