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Edit Problem related List filter

Hey All How do i go about editing the filter of the related incident related list on problem records. There is currently a OOB filter set but can't seem to find where this is set.On problems looking to change the default filter on related incidents. ...

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eagle18 by Tera Contributor
  • 850 Views
  • 1 replies
  • 2 helpfuls

How to add Form widget to Service Portal

Hi, How to add a form widget to the service portal, I have tried it is showing no record found so can anyone help me step by step to add a form widget to the portal page much helpful  Thank you

How to share a survey with other users

Hi,I have a requirement. I need to share survey with other users. Let's say i will receive the survey and i will not be taking it and i need a member from my team to fill out the survey for me on my behalf. But when i share the survey link that i hav...

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Hari1 by Mega Sage
  • 893 Views
  • 2 replies
  • 0 helpfuls

Resolved! Limit and ITIL users access to various modules

We have a need for a non-IT user to have access to RITMs, Incidents and Change tickets (read & create) for only a particular group.  I did use a script that was posted to create a business rule on incident and that works for incident.  We do not want...

jabest13 by Tera Expert
  • 1714 Views
  • 7 replies
  • 3 helpfuls

Sourcing Task NOT showing Add Purchase Order Button

I have a sourcing task that has been created from a request. I can Add a Transfer Order just fine. I can't add a Purchase Order. The button is grayed out. Procurement module is active, and the catalog item, product model, and vendor catalog item reco...

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Transform Map create duplicates

Hi all,I am searching for a way to prevent transform map to create duplicates in the Switch Table. Please suggest me a way in which this can be accomplished. Kindly share any docs/ materials related to this requirement that you might know. Thank you.

Interactive filter for multiple field

Hi,I wanted to build an interactive filter in which I can select from multiple fields and values. But I am unable to do so.  How to proceed with this? And how to select multiple field values for this. Any suggestions are welcome   

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snowE by Tera Contributor
  • 1921 Views
  • 3 replies
  • 0 helpfuls

Resolved! Trial Version

Dear All,I am new to ServiceNow and would like to download the trial or demo version for practice purposes. Please how do I do that?Thank you!

OAJIBAWO by Giga Contributor
  • 1943 Views
  • 1 replies
  • 0 helpfuls

Resolved! Getting user object in script include

I am trying to check if user is a member of the group in a script include using the following but doesnt work. Calling this script include from a fix script. var u_obj = new GlideRecord('sys_user');u_obj.get(sys_id);if (u_obj.isMemberOf('Developer'))...

samadam by Kilo Sage
  • 679 Views
  • 1 replies
  • 0 helpfuls

Resolved! Error MessageNo valid config found for booking an appointment for catalog id

I am working on walk-up experience appointment booking.Created a record producer for the table wu_appointment with 2 out of the box variable setssn_walkup_variable_set and sn_appointment_variable_setwhen i am clicking on try it UI action, getting the...

Community Alums by Community Alums  
  • 1896 Views
  • 13 replies
  • 1 helpfuls