Missing Knowledge Management Workshop Presentation in Best Practice portal

Henrik Lukkaril
Tera Contributor

‎02-13-2026 06:57 AM

I noticed today that I can't find neither Process Guide and Process Workshop presentation for Knowledge Management in the Best Practice Portal. I know they where there a few weeks ago but now they are missing. I've older versions saved but would be nice to get hold of the latest release so I've the parts regarding Knowledge Center..

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Dr Atul G- LNG
Tera Patron

‎02-13-2026 09:51 AM

Hi @Henrik Lukkaril 

 

https://mynow.servicenow.com/now/best-practices/assets/knowledge-management-process-workshop-present...

 

https://mynow.servicenow.com/now/best-practices/assets/knowledge-management-process-guide

 

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