Missing Submit Button

[darrenp]

Hello,

Wonder if anybody can help, I have a problem on my content management site where the 'Submit' button is not being displayed for the 'Create_Incident.do' page, it works fine in IE8 but the site exhibits strange behaviour as below

1. Submit button is not displayed, if you press 'more information' the page size changes and then the button appears
2. On IE9 without compatability mode catalog items are not displayed and just show a bank white section where the item should be
3. With IE9 on with compatability the items are shown however you have the same problem with the submit button

Can anybody point me in the right direction?

Thanks

[DubeyN]

I have faced both issue beofore :

(1) Submit button not visible..

I noticed that if you use only Create_incident.do , it will give you error. So I suspect your complete URL looks like :

https://your_instance/Create_incident.do

If uour URL looks like above the try replacing the URL with

https://your_instance/Create_incident.do?sys_id=-1

If you want to open in ess view try :

https://your_instance/Create_incident.do?sys_id=-1&sysparm_view=ess

(2) Weird issue with IE9.

We upgrade our environment to the latest patch available.

ND

[darrenp]

Thanks for your response the issue is via an ess site using the catalog item something broken; where should i specify this url?

Though the button is missing when i press more information which makes the page bigger submit appears.

Hope that makes sense?

[kevsandberg]

Hi Darren,

Wondering if you have made any progress with this - I am currently experiencing exactly the same issue. Seems to be browser related as fine in Firefox.

Thanks,

Kevin

[darrenp]

Try this UI script

addLateLoadEvent(function() {
var tw = getTopWindow();
var paths = tw.location.pathname.split("/");
if (paths[1].toLowerCase() == "ess_site_here" && tw.contentFrameResized) {
//alert("Resizing content frame");
tw.contentFrameSize("gsft_main", true);
}
});