What is the use of visible elsewhere, visible on bundles, visible on Guides, and visible on summaries fields in the Availability section of variables in catalog item?
I have a variable named as Product category in the catalog item which is Reference.I have a multi row variable set, inside this I have another variable "category" which is also reference. I want to populate category same as product category when user...
How can we integrate ServiceNow with SharePoint so that Knowledge articles from ServiceNow are visible in SharePoint and once they are updated in SharePoint same updates are visible in ServiceNow articles. With Microsoft graph connector what are othe...
Hi, I am removed variable set from catalog item in Dev and moved to Test, but the variable set still appears in catalog item, several times removed and captured, but still its not removing.
Hi All, I have created a scoped app and created a OOB workspace for this app. Below is the workspace I have created.Here, along with the Open, Unassigned, Closed and All, I have to add Open Unassigned, Assigned to me, Assigned to my group and unassig...
I am trying to create flow using flow designer In that i am creating catalog task I want that the catalog task should take value from catalog definition of catalog item How can i acheive this
Hello! I am trying to configure Problem but am running up against issues with notifications and process. I thought that Incidents should be resolved when a workaround is available/service is restored, and then the Problem can remain open for root cau...
Has anyone Imported Knowledge articles from confluence using "Integration with external knowledge sources"? https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/knowledge-management/concept/knowledge-external-content-integratio...
This article is a continuation of the previous discussions on integrating Confluence with ServiceNow for knowledge migration. If you haven’t seen them yet, I recommend checking out these two articles first:Confluence Article 1 – Importing Knowledge A...
Hi, While submitting a new record in service portal , the error message is displaying "There is javascript error in your browser console"Attached screenshots for your reference. Please assist ASAP.
Hello,We are in the process of implementing ServiceNow with the support of an Implementation Partner. As part of our rollout, we are leveraging the Service Operations Workspace as the default landing page for all ITIL users. However, we’ve noticed th...
Hi , I have a check box on order guide , and when user unchecks it , the catalog items in order guide should be read only. I need help regarding this. Best Regards ,Saad
Hi Team, I am having an issue with the Catalog item used in the Order guide. I have specified the delivery time as 2 days on the item level but somehow in the order guide it's showing 35 days. Any idea how's it happening?
Hi AllI need someone help in my requirement. My requirement is, If a sc_task state is either "Open, Pending or Work in progress" and at the same time if the "requested for" active status changes to "false" then I need to update the sc_task state to ...
If an approver responds to an approval request via Microsoft Teams(Approve/Reject), do they require a ServiceNow license if they don’t have any assigned role in the system?I have checked and it ispossible for a user without any role to approve or rej...
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