modifying standard change stages. Help please

RBlor
Mega Guru

Hello! i am modifying the out of the box standard change and i would like to add an Assess stage.I checked with NOW support and they said to modify the script include: ChangeRequestStateModel_standard

I did so  as well as modifying the workflow to add an "moves to assess" state.

find_real_file.png

 

 

The script i changed. to add the assess stage doesnt seem to help i cant get to scheduled after the assess stage:

 

the script include is below:

 

var ChangeRequestStateModel_standard = Class.create();
ChangeRequestStateModel_standard.prototype = Object.extendsObject(ChangeRequestStateModelSNC_standard, {
    draft: {
        nextState: [ "assess" ],

        assess: {
            moving: function() {
                return this.toAssess_moving();
            },

            canMove: function() {
                return this.toAssess_canMove();
            }
        },

        canceled: {
            moving: function() {
                return this.toCanceled_moving();
            },

            canMove: function() {
                return this.toCanceled_canMove();
            }
        }
    },
	assess: {
        nextState: [ "scheduled" ],

        scheduled: {
            moving: function() {
                return this.toScheduled_moving();
            },

            canMove: function() {
                return this.toScheduled_canMove();
            }
        },

        canceled: {
            moving: function() {
                return this.toCanceled_moving();
            },

            canMove: function() {
                return this.toCanceled_canMove();
            }
        }
    },
    scheduled: {
        nextState: [ "implement" ],

        implement: {
            moving: function() {
                return this.toImplement_moving();
            },
            canMove: function() {
                return this.toImplement_canMove();
            }
        },

        canceled: {
            moving: function() {
                return this.toCanceled_moving();
            },

            canMove: function() {
                return this.toCanceled_canMove();
            }
        }
    },

    implement: {
        nextState: [ "review" ],

        review: {
            moving: function() {
                return this.toReview_moving();
            },

            canMove: function() {
                return this.toReview_canMove();
            }
        },

        canceled: {
            moving: function() {
                return this.toCanceled_moving();
            },

            canMove: function() {
                return this.toCanceled_canMove();
            }
        }
    },

    review: {
        nextState: [ "closed" ],

        closed: {
            moving: function() {
                return this.toClosed_moving();
            },

            canMove: function() {
                return this.toClosed_canMove();
            }
        }
    },

    closed: {},

    canceled: {},

    type: "ChangeRequestStateModel_standard"
});

 

do you have any suggestions on how to resolve this? Thank you for your time.

2 REPLIES 2

MrMuhammad
Giga Sage

Hi @RBlor 

Script looks good. How are you moving from assess to scheduled? By looking at the workflow it seems like it is a manual effort. Maybe a UI action? Can you share some details about that?

Regards,

Muhammad

Regards,
Muhammad

I thought I could just change the state from new to assess and then change the state to scheduled. I did notice there's no UI buttons for assess and scheduled currently, but before I did any modifications there was a scheduled ui button