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‎02-03-2022 08:20 PM
What is the mechanism to shift unreviewed agenda items to a later CAB meeting?
The use case assumes that a CAB meeting has more agenda items than available time. After the meeting ends, the remaining agenda items seem to be stuck with "Pending" state. The agenda items do not always appear on future CAB meetings even after selecting the "Refresh Agenda Items" option.
Is this expected?
Solved! Go to Solution.
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‎02-04-2022 08:41 AM
Hi
I don't think there is any OOB way available for doing this activity, tried searching in ServiceNow Doc but cannot find anything nor in the instance as well.
If you want to stick OOB then you have couple of option below which will not require any code:
1) Agenda Items can be Promoted or Demoted for the same CAB meeting with the helps of Promote and Demote button
2) Or you can increase the time of each agenda or cab meeting session itself. Other than this if you need to move the agenda items which are not yet reviewed then you need to go for a Custom Scripting approach as suggested by me above.
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
Regards,
Shloke
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‎02-03-2022 08:36 PM
Hi
Here is the same discussion and a solution discussed:
https://community.servicenow.com/community?id=community_question&sys_id=2551d49cdb8c2b8067a72926ca961996
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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‎02-05-2022 09:14 PM
Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both.
Thanks,
Sandeep
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‎02-03-2022 09:19 PM
Hi,
1. Create an after update BR on cab_agenda_item table
Filter conditions: state changes to No Decision
2. In the script, you can fetch the next cab_meeting whose cab definition cab type is CR type and meeting start is greater than today and sorted by start date. Limit the results to 1. This will fetch you the meeting sys_id
3. Then using that sys_id create a entry in cab_agenda_item table with meeting as this sys_id and fill the other fields.
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
Regards,
Shloke
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‎02-04-2022 06:10 AM
Hi
I see you have marked my answer helpful, if your query is solved, please mark my answer as correct and close this thread for others.
If you have a follow up query do let me know.
Regards,
Shloke
Regards,
Shloke