How to sent attachments to service now from soap webservice (via PLSQL)?
We have an requirement where we need to sent attachment in the incident created in service now from soap web service.
Forum Posts
SCCM Integration - Mulitple Network Adaptors
Hello,We are new on the road with ServiceNow and run into a problem with the SCCM Integration Module.For a small number of computer objects SCCM is also importing multiple unnamed Network Adaptor CIs. As these are unnamed, they sort to the top of t...
Can we apply ACL over a complete section ?
Hi all ,Is it feasible to apply ACL on a complete section which has certain fields ?Thanks,Vimmy
Inbound email action - prevent specific email from creating an Incident
Hi All,We have an issue where Acknowledgement emails between two Service Now instances are stuck in a loop creating duplicate INC records. I would like to prevent a few specific email addresses from creating a new INC. Assuming you would do this by a...
Display Variable Editor in Record Producer
Hi Experts,We have a requirement to create an REQ -> RITM with Record Producer. But on the RITM form all record producer variables are not displaying. A;though variable editor is added to the form layout. Please suggest if it is feasible to have a re...
Resolved! UI Action Trigger Outlook Email Client auto populate
Use Case: When I click a button "Outlook" Client load and auto populate Variable fields from the form into the email body in Outlook.So I got the script to open outlook client.window.open('mailto:','email');I try capturing setting variables and input...
Resolved! How can I make a Field mandatory depending upon another field
Hi,I have requirement on making a field mandatory for user if another filed (checkbox ) is marked. (Snap below). so if Downtime (Yes/No) box is checked, user has to fill in Risk and Impact analysis field (Mandatory).Please help.Thanks,Rajan Mehta
Single Line Text Variable Char Limit
Hi,Is there a way to globally set the max character limit for single line text variables in catalog items? I realize I can set a character limit in each individual variable.And/or, is it possible to make the width of the single line text box wider/gr...
getEditableFields() is not working for reference field.
Hi,getEditableFields() is not working for reference field.Kindly help if I missing anything or I have to add anything.RegardsRajesh
Resolved! Tables and columns metadata
Hello.Do you know anyway we can retrieve tables and columns metadata through the REST APIs? What we need is a list of existing tables and, for each table a list of columns with name and type.sys_dictionary table should contains information about the ...
Resolved! Add a Tooltip to a field on ChangeRequest form
hi, We are on Helsinki. We have a need of adding a tooltip to add over a checkbox field. (True/False), so when user hover over the text "Downtime(Yes/No)" , tooltip can guide the user what it means. Can someone please help how to achieve this?Thanks,...
Set Date and Time to Next Day at Specific TIme
I'm attempting to set the date and time for a field on a catalog item. I'm calling it a "Need by Date". The requirement is to default the date and time 1 day out, and set the time to 7:00:00 that day. Can someone help configure this? I'm using a Glid...
Resolved! Can we disable inherited UI actions?
Hello Gurus!I want to avoid writing a client script for this, if possible!I inherited a 'u_event' table from Incident table and ended up with extra UI Actions that I dont want [example: The incident form has 'email', 'resolve incident', 'convert to s...
How to use OAuth Bearer Token in Outbound Soap Web Service?
Hi, We need to call a SOAP web-service in servicenow by which we need to post some data. That SOAP web-service is using OAuth authentication. We need to pass Authentication type as Bearer. But we are not able to do that. Thanks,Akash Rajput
what is use of assessement admin
what is use of assessement admin