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‎08-25-2020 02:35 AM
MRVS is not working while added the same on catalog item.
It throws below error on portal and failing to load SC_Catalog_Item widget.
java.lang.NullPointerException: Value in JsonObjects name/value pair cannot be null
Failing widget: 'SC Catalog Item' (3c29786e87133200e0ef0cf888cb0bdf)
Solved! Go to Solution.
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Service Catalog
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‎08-31-2020 05:17 AM
Clearing this solved the issue, right? Can you mark this answer as Correct?
Marking helpful and Correct is seen as a reward for giving helpful and correct answers.
Thank you! 🙂

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‎08-25-2020 05:50 AM
Hi Monika,
Are you using any custom page? if yes, make sure you are using the widget with ID widget-sc-cat-item-v2. This is the new widget with has fix to lot of issues.
Please share the screenshot of the Portal page if this does not resolve your issue
Thank you,
Palani
Palani
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‎08-25-2020 08:24 AM
I don't have any customization on Portal I am using the existing widget only.
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‎08-31-2020 05:13 AM
Thanks for your help.
I am able to figure out the issue I am passing wrong value in Varaible Set Attributes field in variable set.
Removing the same resolved this issue on portal.