Resolved! Create Catalog task
Hello All, I have an requirement to create an catalog task and associate to Existing RITM , So can I please have some sample script to develop thisSo in the payload what details do they need to send etc @jaheerhattiwale
Forum Posts
Dot walking not available in workspace
Hi All, There is no show related fields drop-down in the filter of Data visualizations in workspace. This seems like OOB behavior. Is there anything that we can do to change this? Please suggest Thank you in Advance.
Resolved! is it possible to send attachment through transform map?
Hi All My requirement is business will be encoding the attachment and sending that encoded value in excel format and the same we need to decode and transfer to ritm form via transform map. So is it possible to do so? if yes how?. what transform scrip...
Restricting Problem Ticket Creation
Is there a way to restrict who has access to create/open problem tickets either on their own or from incidents? We would like to lock it down to only the Operations team and specific users. We are having individuals open Problems that are not actua...
CI Relationship creation through transform map or Automatically
Hi Team, I have 2 ci classes, instead of creation manual entries in cmdb_rel_ci table. i just wanted to build the relation ship automatically while inserting the records. for example: let us say parent: parent class few records are there in this cl...
Resolved! I want to change the color and size of the text in the "placeholder" of AISearch .
I want to change the color and size of the text in the "placeholder" of AISearch. I added a::placeholder to the CSS of the typeahead-search widget, but could not change it. .aisearch::placeholder{ color:red !important; }
Business Rule when to run Filter conditions vs Advanced Tab condition
In a Busines rule if we have When to Run Filter condition and Advanced tab Condition as well, then which condition will be executed first.
How to find what workflow is being used for Knowledge Article
Hi All, Is there a way to find out what workflow a Knowledge article is using? A user is trying to retire one certain article but when he goes to retire he get the "pending retirement" message but the article isnt sent for approval. This is only goin...
Resolved! Report on groups containing all inactive members
Need a report on groups containing all inactive members.
How to Hide catalog item on service portal based on users country
Hi All,I have an requrement where the catalog item should be hidden on portal if the currently logged in user's country is Finland . Any guidance will be helpful. Thanks!
Resolved! Change Phases related lists (Change Phase -> Change & Change Phase -> Parent
My client is interested on some of the related lists available in Change Management. There are two lists that I cannot find any information on. I`m interested in the intended use of these. It seems to me I exhausted all search options - I looked in t...
Resolved! Populate List collector into a related list.
Hello SNC, I have created a catalog form and it has a list collector variable which is refering to task table and my reference qualifier will filter the items, Everything is fine untill this point.Now in the RITM created, I want all the selected ite...
How to make a text bold (by adding html tag) while using showFieldMessage() in a catalog item?
Hi All, Please let me know if there is a way to use html tags while showing a field message through showFieldMessage() in a catalog item. Please suggest if it is possible to make a part of the text as Bold. I have created a message key to store the a...
Resolved! How to hide New button from the list view which is opened by clicking on reference icon
Hi Team, I have created a field called shipping address as in the below screenshot, its a reference field. After we click on the reference icon, it opens the list of locations(cmn_location), I do not want the New button to be visible there.Note:The N...
Auto Populate Agenda Items - CAB Meeting
Hi, I am looking for an option to auto populate the agenda items in CAB meeting automatically. Using below article, I tried to create schedule job which triggers 'Refresh Agenda Items' UI Action but it is not triggering the 'Refresh Agenda Items' UI ...
