Multi-Year contracts

[loberle]

I am trying to add a multi year contract. What is the best way to do this? Do I add a separate line contract for each year?

Depending on the contract, I may have different Annual Rates. I tried to select   "Annually" for the payment schedule, but if I put the full amount of the contract (3 year amount) , it reports it as the yearly cost.

[buckhill2]

I wish someone on here would help us with this.   Have you found a better fix?   Agreed the three fields that are important to contracts are Total Monthly, Yearly, and Total Contract Cost.   Rate cards are great when I have real estate leases for our office spaces when it is a multi year lease and the monthly payment changes each year or every 2 years.   I will make one of my technical friends at ServiceNow aware of this thread and see what he has to say as well.   Maybe he can direct it to a better person for assistance.

[omichot_sogeti]

Hi,

There is a business rule named "Update Contract".

You will see that it just sum up all rate cards.

I would recommend you to "clone" this BR and update so the initial queyr takes the start and end dates of the rate cards into account.

Hope it helps.

Olivier.