Multiple hardware models to single catalog item

[ncp]

We are working on Hardware asset management and our AM team wants us to hide the hardware models from the end user and have them only select Laptop or Desktop. Has someone done anything similar where multiple laptop/hardware models can link to a generic catalog item that the end user can request and then someone determines which model to assign to that user

Thanks

[mikereaves]

NCP, Been there - Done that. A while back I created a catalog item with a single variable in it that asked "Do you want a lap top or desktop" with a choice list.   Based on the user's selection the workflow would access the inventory or produce a purchase order prior to provisioning. The advantage to this approach is that it introduces a control point for "approved" versions of hardware. I hope this helps. Please "Answered" or "Helpful" the post.

[ncp]

Thanks for your response Mike. In this case, were you using the procurement module and was there a task created for someone to source the request from a stockroom or transfer it to another stockroom etc?

[mikereaves]

NCP, There wasn't a direct integration w/ Procurement this client was using SAP for Purchase Orders.   It can be done however. I hope that helps. Thanks, Mike Reaves

[akash_mehta]

NCP:   I haven't done this specific requirement - however I am wondering if the following might work:

1)   Create a Generic Model for Laptop and Generic Catalog Item for Laptop

2)   On the Generic Laptop Model use the "Substitution" tab to create links from the Generic Laptop Model to the models it could be changed to

3)   You would need to either create a script include to do a query against the substitution table if the item is Generic Laptop Model (or whatever criteria).

The only thing though is that you would want this "verification" process to maybe occur prior to the sourcing workflow.

Thoughts?

-Akash