Multiple problems mapped to a single incident. but only the latest problem is reflecting

[raginiv]

Multiple problems mapped to a single incident. but only the latest problem is reflecting in related records. edit button is not available. is it possible to view multiple problem records on single incident record. Please find the screenshot and help me to achieve multiple problem records on single incident record.

[AMMANAV · Accepted solution]

Hi @raginiv ,
Please check   Solved: How to Enable Edit UI Action button on Incident Re... - ServiceNow Community
to get edit button, also check the configuration of the problem related list.
Solved: Displaying problem record in the related list tab ... - ServiceNow Community

[raginiv]

@AMMANAV Thanks for the solution. it helped a lot. but the "omit edit" button was in read-only mode. unable to edit.