My Flow in flow designer is presenting the following errors

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AntonioGamasIPS
Tera Expert

‎04-24-2023 10:38 AM

A Subflow in flow designer is presenting this error sporadically, im not sure what is causing it, there arent any empty fields that could be causing the Null Pointer Exception, the flow is pointing to a catalog task

 

 

Flow Designer: Operation(Banner - TC  - Para mi u otro usuario.If$1.715dda9597f56110226c79700153af75.If$2.df9c7e7847706d1005cd6642846d433a.If$1.5b9c7e7847706d1005cd6642846d433e.If$1.73f25dd9471de51005cd6642846d43c3.8b9c7e7847706d1005cd6642846d4315./end) failed with error: com.snc.process_flow.exception.ProcessAutomationException: java.lang.NullPointerException
	at com.snc.process_flow.engine.ProcessEngine.catchPropagateOrThrowError(ProcessEngine.java:838)
	at com.snc.process_flow.engine.ProcessEngine.handleTreatAsError(ProcessEngine.java:928)
	at com.snc.process_flow.engine.ProcessEngine.executeOps(ProcessEngine.java:564)
	at com.snc.process_flow.engine.ProcessEngine.runInternal(ProcessEngine.java:466)
	at com.snc.process_flow.engine.ProcessEngine.run(ProcessEngine.java:452)
	at com.snc.process_flow.engine.ProcessAutomation.run(ProcessAutomation.java:79)
	at com.snc.process_flow.engine.GlideProcessAutomation.runSync(GlideProcessAutomation.java:137)
	at com.snc.process_flow.engine.GlideProcessAutomation.runWithDomain(GlideProcessAutomation.java:252)
	at com.snc.process_flow.engine.GlideProcessAutomation.lambda$runAsUserSync$1(GlideProcessAutomation.java:219)
	at com.snc.process_flow.engine.PFSessionClone.run(PFSessionClone.java:70)
	at com.snc.process_flow.engine.GlidePFSession.runPlanAsUserSession(GlidePFSession.java:42)
	at com.snc.process_flow.engine.GlideProcessAutomation.runAsUserSync(GlideProcessAutomation.java:217)
	at com.snc.process_flow.engine.GlideProcessAutomation.messageFlow(GlideProcessAutomation.java:312)
	at com.snc.process_flow.engine.GlideProcessAutomation.messageFlow(GlideProcessAutomation.java:291)
	at com.snc.process_flow.engine.ProcessHubEventHandler.doSendMessage(ProcessHubEventHandler.java:472)
	at com.snc.process_flow.engine.ProcessHubEventHandler.process(ProcessHubEventHandler.java:120)
	at com.snc.process_flow.engine.ProcessHubEventHandler.process(ProcessHubEventHandler.java:91)
	at com.snc.process_flow.engine.FlowEventManager.processEvents(FlowEventManager.java:122)
	at com.glide.job.EventHandlerJob.execute(EventHandlerJob.java:38)
	at com.glide.schedule.JobExecutor.lambda$executeJob$0(JobExecutor.java:129)
	at com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:132)
	at com.glide.schedule.JobExecutor.execute(JobExecutor.java:116)
	at com.glide.schedule_v2.SchedulerWorkerThread.executeJob(SchedulerWorkerThread.java:338)
	at com.glide.schedule_v2.SchedulerWorkerThread.lambda$process$0(SchedulerWorkerThread.java:220)
	at com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
	at com.glide.schedule_v2.SchedulerWorkerThread.process(SchedulerWorkerThread.java:220)
	at com.glide.schedule_v2.SchedulerWorkerThread.run(SchedulerWorkerThread.java:101)

 

 

 

 

 

Flow Designer: Operation(Banner - TC  - Para mi u otro usuario.If$1.715dda9597f56110226c79700153af75.If$2.df9c7e7847706d1005cd6642846d433a.If$1.5b9c7e7847706d1005cd6642846d433e.If$1.73f25dd9471de51005cd6642846d43c3.8b9c7e7847706d1005cd6642846d4315.5ad05916c31332002841b63b12d3ae63) failed with error: java.lang.NullPointerException
	at com.glide.script.Filter.getScript(Filter.java:125)
	at com.glide.script.Filter.match(Filter.java:98)
	at com.glide.script.Filter.match(Filter.java:88)
	at com.glide.script.Filter.checkRecord(Filter.java:221)
	at com.glide.script.Filter.checkRecord(Filter.java:204)
	at com.glide.script.BusinessRule.checkFilterCondition(BusinessRule.java:513)
	at com.glide.script.BusinessRule.conditionMet(BusinessRule.java:481)
	at com.glide.script.BusinessRule.runBusinessRule(BusinessRule.java:204)
	at com.glide.script.BusinessRule.run(BusinessRule.java:193)
	at com.glide.script.GlideRecordBusinessRules.run(GlideRecordBusinessRules.java:264)
	at com.glide.script.GlideRecord.runScripts(GlideRecord.java:1437)
	at com.glide.script.GlideRecord.runScriptsAndEngines(GlideRecord.java:1375)
	at com.glide.script.GlideRecord.updateWithoutResettingOperation(GlideRecord.java:4671)
	at com.glide.script.GlideRecord.update(GlideRecord.java:4599)
	at com.glide.script.GlideRecord.update(GlideRecord.java:4518)
	at com.snc.process_flow.operation.RecordUpdateOperation.run(RecordUpdateOperation.java:42)
	at com.snc.process_flow.engine.Operation.execute(Operation.java:208)
	at com.snc.process_flow.engine.restricted_caller_access.ExecuteWithCallerAccessTracking.executeWithMetaStack(ExecuteWithCallerAccessTracking.java:21)
	at com.snc.process_flow.engine.ProcessEngine.executeOps(ProcessEngine.java:560)
	at com.snc.process_flow.engine.ProcessEngine.runInternal(ProcessEngine.java:466)
	at com.snc.process_flow.engine.ProcessEngine.run(ProcessEngine.java:452)
	at com.snc.process_flow.engine.ProcessAutomation.run(ProcessAutomation.java:79)
	at com.snc.process_flow.engine.GlideProcessAutomation.runSync(GlideProcessAutomation.java:137)
	at com.snc.process_flow.engine.GlideProcessAutomation.runWithDomain(GlideProcessAutomation.java:252)
	at com.snc.process_flow.engine.GlideProcessAutomation.lambda$runAsUserSync$1(GlideProcessAutomation.java:219)
	at com.snc.process_flow.engine.PFSessionClone.run(PFSessionClone.java:70)
	at com.snc.process_flow.engine.GlidePFSession.runPlanAsUserSession(GlidePFSession.java:42)
	at com.snc.process_flow.engine.GlideProcessAutomation.runAsUserSync(GlideProcessAutomation.java:217)
	at com.snc.process_flow.engine.GlideProcessAutomation.messageFlow(GlideProcessAutomation.java:312)
	at com.snc.process_flow.engine.GlideProcessAutomation.messageFlow(GlideProcessAutomation.java:291)
	at com.snc.process_flow.engine.ProcessHubEventHandler.doSendMessage(ProcessHubEventHandler.java:472)
	at com.snc.process_flow.engine.ProcessHubEventHandler.process(ProcessHubEventHandler.java:120)
	at com.snc.process_flow.engine.ProcessHubEventHandler.process(ProcessHubEventHandler.java:91)
	at com.snc.process_flow.engine.FlowEventManager.processEvents(FlowEventManager.java:122)
	at com.glide.job.EventHandlerJob.execute(EventHandlerJob.java:38)
	at com.glide.schedule.JobExecutor.lambda$executeJob$0(JobExecutor.java:129)
	at com.glide.schedule.JobExecutor.executeJob(JobExecutor.java:132)
	at com.glide.schedule.JobExecutor.execute(JobExecutor.java:116)
	at com.glide.schedule_v2.SchedulerWorkerThread.executeJob(SchedulerWorkerThread.java:338)
	at com.glide.schedule_v2.SchedulerWorkerThread.lambda$process$0(SchedulerWorkerThread.java:220)
	at com.glide.worker.TransactionalWorkerThread.executeInTransaction(TransactionalWorkerThread.java:35)
	at com.glide.schedule_v2.SchedulerWorkerThread.process(SchedulerWorkerThread.java:220)
	at com.glide.schedule_v2.SchedulerWorkerThread.run(SchedulerWorkerThread.java:101)

 

 

 

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Saurabh Gupta
Kilo Patron
Kilo Patron
In response to AntonioGamasIPS

‎04-24-2023 11:27 AM

Yes.

After line number 5 save the sys_id of catalog task in a flow variable.

Then you can again lookup the catalog task using the flow variable just before the update action. Then you can use this recently looked up record in update action.

 

 


Thanks and Regards,

Saurabh Gupta

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13 REPLIES 13

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Saurabh Gupta
Kilo Patron
Kilo Patron

‎04-24-2023 10:45 AM

Hi

 

Can you share the screenshot of your subflow with input and output vaiables.

 

 


Thanks and Regards,

Saurabh Gupta

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AntonioGamasIPS
Tera Expert
In response to Saurabh Gupta

‎04-24-2023 10:48 AM

Sure, the suflow only picks the parent record REQ item to create the catalog task, the rest of the info comes from the variables from the catalog item.

 

AntonioGamasIPS_1-1682358404544.png

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Saurabh Gupta
Kilo Patron
Kilo Patron

‎04-24-2023 10:53 AM

Hello,
In which step you getting error.
If it is coming in custom action, please share the detail of action as well.

 

 


Thanks and Regards,

Saurabh Gupta

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AntonioGamasIPS
Tera Expert
In response to Saurabh Gupta

‎04-24-2023 10:59 AM

im getting the error in step 26, after creating an approval task and going in the condition for this approval task being approved.

 

AntonioGamasIPS_1-1682359133304.png

 

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