Need help on BR "Close Translation Task"

[Saurabh Anand]

Hello Community,

Good day!

Can someone please help me on this Business rule "Close translation task". This is an async business rule on kb_knowledge table. I am looking for an explanation what this business rule is doing and also how knowledge translations task gets created.

Thanks in advance.

[Anil Lande]

Hi,

This business rule is used to close the Translation tasks created for particular knowledge article.

If Dynamic translation plugin is enabled then this features are used. Once knowledge article is published then it closes all the open Translation tasks <"kb_translation_task"> related with published article.

If you check script part It is calling script include function to close related translation tasks. You can check below script include "KBTranslationTaskSNC" for the function definition.

In business rule they have called script include "KBTranslationTask" this script include inherit KBTranslationTaskSNC. All related script can be found here.

[Dr Atul G- LNG]

Hi @Saurabh Anand 

I checked this at my end and with limited knowledge,

Translation From is field on the KB Table.

We can choose the KB article to be translated an KA for the same a task has been created.

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/t...

It works when the dynamic language plugin has been enabled.