Need help with auto-populating SC_Task Due Date field with the Value from a form date field

Hola Ola
Giga Guru

Hello all, 

 

I have a requirement to auto-populate the Task Due Date with the Return Call Due entered on the form. 

 

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Any help will be appreciated. 

6 REPLIES 6

Yes , like same but not on Requested Item, 

Check there should be some steps for Catalog Task, you need to write there. ( Assumeing this Due Date field you are showing is on SCTASK Form )


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

ShubhamGarg
Kilo Sage

Hello @Hola Ola ,

 

If you are using record producer to create task based record e.g. incident, case, etc., then, you can use record producer's script to auto-populate the value on the target record.

 

e.g. current.<target_record_column_name> = producer.<variable_name>;

For given scenario - current.due_date = producer.return_call_due;

 

If you are using catalog item, you can any one of the following - Business Rule, Workflow activity, Flow, etc. but the syntax would vary.

 

e.g. current.due_date = current.variables.<variable_name>;

For given scenario - current.due_date = current.variables.return_call_due;

 

To help you better on this, Could you elaborate what exactly are you trying to implement?

 

Mark this as Correct/Helpful if applicable.

 

Regards,

Shubham