Need to display variables in service portal approval record

prasad8
Giga Expert

I have requirement like 

Need to populate RITM Variables in  service portal  Approval record, Now i can see only RITM fields data in portal Approval record. 

find_real_file.png

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

please have a look on this

How can I selectively display variables on the Service Portal Ticket Form?

you can explore more on Approval Record widget; it has few lines on fetching the variables

https://www.cdw.com/content/cdw/en/articles/digitalworkspace/how-to-improve-the-servicenow-portal-ap...

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

I can see this lines are my server script, How can i call this variables in HTML code?

Thanks,

prasad

Hi,

which page is that which you have shown in screenshot?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader