Need to get and edit variables on Approval Form from Catalog and vice versa

[esha_bhatnagar]

Hello Everyone,

I have a Service Catalog Item, which contains a slush bucket of records. Now this Slush Bucket (which is a variable) is visible on Request Item and Catalog Task Form. I need this Slush Bucket to be visible on Approval Form. Approver should have the right to edit the records selected i.e. he can add or remove the records in the slush bucket, and once he approves it, these changes should reflect back to the same slush bucket present in Request Item Form. How to solve this?

Please let me know if anymore information is required.

Thanks,

Esha

[neil_b]

I would like to achieve something similar to this; not necessarily having the variable editor on the form as a means for users to enter data in it, but I would like to have the approval form display "as if" it was the variable editor view but all the fields are read-only. This just presents a nicer cleaner approval view versus the field.label going down one entire column because some of these forms can contain upwards to 20-30 fields but on the variable set itself, it's split out to multiple columns and provides a more user-friendly view.

Any idea how to accomplish this?

[HugoFirst]

Hello Esha,

I propose a different tack.   Instead of an approval, assign that individual a task.   You can put the slush bucket on the task. You can even put a true/false variable on the form called "approve".   The name of the task could be something like "Review and Approve Task".   When the user closes the task with approve=true, the workflow commences.   If the task is closed with approve=false, the workflow completes in the same manner as it otherwise would have, if the approval had been rejected.

[LRSmith]

Hi Steve,

Please help.   I think I have a similar issue.   I erroneously added fields to a Catalog slush bucket.   Unfortunately all new fields affect all the forms.   How can I remove these erroneous fields from the bucket and catalog table?   I'm working on a Geneva instance.