Need to import Categories and Subcategories..
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‎05-10-2016 10:26 AM
Hi Guys I have Category and Subcategories field in problem and Subcategories are dependent upon Categories..I need to import them to Change..How Can we do that and I want to know whether we can get Dependency.???
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‎05-10-2016 09:11 PM
I don't know exactly what you have done. But suggest you to follow the steps provided to you and ensure to enter correct values in XLS.
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‎02-09-2017 08:09 AM
In your instructions, you went to each imported item and selected "incident" for the table name. Is it possible to include the table name during the import process with the categories & subcategories? Entering each table name manually takes a long time for a new implementation.
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‎04-06-2018 12:47 AM
May I know how to upload list of category & subcategory as drop list in create new module - as part of new project implementation for any of application (SR / Incident / Problem / Change).