Need to import Categories and Subcategories..

ganesht
Tera Expert

Hi Guys I have Category and Subcategories field in problem and Subcategories are dependent upon Categories..I need to import them to Change..How Can we do that and I want to know whether we can get Dependency.???

27 REPLIES 27

I don't know exactly what you have done. But suggest you to follow the steps provided to you and ensure to enter correct values in XLS.


In your instructions, you went to each imported item and selected "incident" for the table name. Is it possible to include the table name during the import process with the categories & subcategories? Entering each table name manually takes a long time for a new implementation.


NITIN MODI
Kilo Contributor

May I know how to upload list of category & subcategory as drop list in create new module - as part of new project implementation for any of application (SR / Incident / Problem / Change).