Need to import Knowledge Articles in Bulk including Images/Attachments & Links

[Ravi Kumar Nara]

Hi All,

I Need to Bulk Import Knowledge Articles including Attachments/Images associated to it. Through excel file i can do Bulk import but not sure if the Images/Attachments would be present, Please let me know how can i achieve it.

Regards
Ravi.N

[Ravi Chandra_K · Accepted solution]

Hello @Ravi Kumar Nara 

Greetings!

kindly refer the attached document.

you may find below thread helpful:

https://www.servicenow.com/community/hrsd-forum/kb-bulk-import/m-p/1293997

please mark the answer as correct and helpful based on the impact!!

Kind Regards,

Ravi Chandra.

[Ravi Kumar Nara]

@Ravi Chandra_K  , Thanks for your response and help 🙂