Need to modify change management flow
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā03-02-2022 05:12 AM
Hello All,
I want to modify change management OOB flow in Rome version.
There are two flows with respect to Normal Change
Change Request - Normal
Change Request - Normal change tasks : Once state changes to implement this flow creates two tasks.
I dont want these OOB task creation. This flow has been called under main flow i.e. Change Request - Normal flow.
How should I stop the creation of these 2 OOB tasks?
I tried to check out the Change Request - Normal change tasks flow but still tasks got created.
And we have workflow editor as well as flow designer and in both the module we can see these same flow so which one we should modify?
If anybody could help to sort this out that will be great.
Thank you.
Regards,
Priyanka Shinde
- Labels:
-
Change Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā03-02-2022 09:23 AM
Hi Priyanka,
The tasks that are created in the implement state are controlled by a sub-flow called Change - Implementation Tasks which is called from the Change - Normal - Implement flow.
If you don't want any tasks to be auto created, you can remove the blue section from the flow: