Need to populate Asset Serial number in service catalog variable

[varma2]

Hi All,

Need to populate requested for assets in lookup variable in catalog.

we have a requested for variable  and  we need to get the value of requested for Assets serial number from the (Alm_hardware ) table to populate in  (serialnumber_varible ) lookup select box in catalog item.

Please suggest.

Thank you all.

[varma2]

@Ankur Bawiskar 

Deactivated old one, And created new look up, But its showing same results, its not filtering.

Please suggest.  

[Ankur Bawiskar]

@varma2 

don't apply filter.

I just want to know if it works and shows all the records or not for admins or non-admins since we are not adding any ref qualifier

[varma2]

@Ankur Bawiskar 

I have removed qualifier it showing same results and removed attribute its showing same results for any user.

Please suggest.

Thanks,

[Ankur Bawiskar]

@varma2 

we don't have access to your instance so we don't know the exact issue.

Please debug it from your side

[varma2]

@Ankur Bawiskar 

Thank you so much for you support Ankur.

Is there anyway we can achieve this like script include.

Please suggest.