Need to Populate RITM Short description value on Change Request Short description

[gPadmavathi_04]

when we click on Create Change button on RITM then auto-populate the short description value of RITM to Change request Short description field.

[Sandeep Rajput]

@gPadmavathi_04 Please check the code of Create Change UI Action, you simply need to set the short_description of the change record with the short description of the current record.

[Dr Atul G- LNG · Accepted solution]

Hi @gPadmavathi_04 

You need to update the UI action for the same

Sampel code

var changeRequest = ChangeRequest.newNormal();

    changeRequest.setValue("short_description", current.short_description);

    changeRequest.setValue("description", current.description);

Refer

https://INSTANCENMAE.service-now.com/now/nav/ui/classic/params/target/sys_ui_action.do%3Fsys_id%3D30c9566dc61122740030e173564c1c74%26sysparm_record_target%3Dsys_ui_action%26sysparm_record_row%3D38%26sysparm_record_rows%3D53%26sysparm_record_list%3DtableSTARTSWITHIncident%255EORDERBYorder