Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

No Matches found error

taqdeer
Tera Contributor

‎07-24-2020 03:33 AM

Hi All,

I have a variable of type "lookup select box" which is displaying "No Matches found" error.

  • I have made sure Look variable display is checked in.
  • No ACL's restriction, cuz I have compared lower instance with prod (issue is in prod).

Can any one please help me in getting the data in the variable on Service portal catalog form.

0 Helpfuls
  • 2,381 Views
6 REPLIES 6

Jaspal Singh
Mega Patron
Mega Patron

‎07-24-2020 03:40 AM

Hi,

 

Is the lookup select box referecing a table or has choice list.

If it is referencing a table then you need to check for ACL of type Read for the table it references to (not sure if that was what was your comments pointing to for ACL).

Also, if a new table created that is being referenced you will have to alter the ACL of type read to make it work as new table created will have a new Role created as well. You can change the ACL of type Read be snc_internal instead of role that is created for table.

0 Helpfuls

taqdeer
Tera Contributor
In response to Jaspal Singh

‎07-24-2020 04:04 AM

Hi Jaspal,

There is no difference between dev and prod. No ACLs. 😞

0 Helpfuls