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Change Review process

Hi Team, A Pop-up message has to appear to the change managers when a service attached to the change is not operational status I have created the Display BR and also client script for this. RegardsVivek 

DSV22 by Tera Contributor
  • 645 Views
  • 2 replies
  • 0 helpfuls

Remove demo data on on premise instance

Hi all,  I have a customer who wants to remove the demo data in their instance. However since it is an on-prem instance, they cannot use the remove demo data option from Hi. What would be the best way to identify and remove the demo data?

filter table field from client script

Hi All,I want to filter a reference field. I created a script include that query the table and return the filtered table.How do I use the returned data in the client script?Thanks in advanced  

Resolved! Can you create an email chain using the Email Client?

Hi, We have been asked by one of our internal teams using ServiceNow if there is a possibility that the email client can "pickup" previously sent emails on the incident record so that it continues as an email chain (ie. similar to outlook)   At the m...

Resolved! Delegate Request Script Needed

I Created a Delegate catalog Item to request Delegations and I attached one Workflow. In this work flow I used run script to create delegate record automatically.Run Script:var del = new GlideRecord('sys_user_delegate');del.initialize();del.user = cu...

Community Alums by Community Alums  
  • 1175 Views
  • 3 replies
  • 1 helpfuls

Resolved! Need to add the Hamberg menu on the portal header next to the logo

@jaheerhattiwale  Hi jaheer, Hope your doing well.! On the portal header  next to the logo need to add Hamburg menu(PFA) whenever user hover it has to show some options like for example Catalog , Knowledge , Request something etc.  Could you please h...

How to set a default value of survey question

Hi All,I have a requirement where if user do not attempt a survey question a default response/answer should get selected.So, I have 5 questions on the survey and each one is having below answer.Very Satisfied - 5, Satisfied - 4, Neutral - 3, Unsatisf...

shilpa344 by Giga Expert
  • 1555 Views
  • 1 replies
  • 3 helpfuls

Issue with catalog items ordered from cart

Hi All, We are facing two issues when we are using the cart to order items. 1) When we order multiple items by adding them to cart with different users, the SCREQ generated has the info of one of the users populated in the 'requested for' field and a...

Sathya10 by Tera Expert
  • 500 Views
  • 1 replies
  • 0 helpfuls