Non-Mandatory attachment error message
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‎06-17-2024 12:45 AM
Hello,
We have created two field's type "file attachment", one filed is set as mandatory & another is non-mandatory (optional).
Case1: When attaching mandatory attachment & kept non-mandatory as blank it will work as expected.
Case2. When attaching both mandatory & non-mandatory attachment, it will show error message on non-mandatory filed as "The following fields contain errors: field name".
We have checked in client script as well as UI policy but not found any solution
Anyone can help to troubleshoot such issue.
Regards
Nitin
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‎06-17-2024 07:10 AM
Please share the code snippet.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎06-19-2024 03:50 AM
Hello,
We have created simple UI policy Also we tried to set Optional attachment Mandatory to false. but no success.