Hi Team,
I’m facing an issue with a Service Catalog reference field.
Issue:
A normal end user (no additional roles like itil) is not able to see any records in a reference field pointing to cmdb_ci_service on a catalog form.
The field is visible, but when the user clicks the lookup icon, no values are returned.
Admins can see the values without any issue.
I understand this might be due to ACL restrictions on the cmdb_ci_service table, but I’m not able to configure the ACLs correctly.
Request:
If possible, can someone please share the step-by-step process to create the required ACLs?
Thanks in advance!
