- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 02:05 AM - edited 02-22-2024 08:00 PM
Hello Team,
When I open the Form to add the fields to view, then after dot walk the OOTB field is available to add but custom field on Computer form is not available to add. The field is not available in slush bucket.
I can easily add the OOTB field from Computer to form view but I am not able to add the field. Even when I to table through field, the field is not available after expansion.
Please suggest.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 05:05 AM
Hi @Asmita7
I tried this, seems you created custom field on computer table so it will not show , you need to create on CMDB_CI table , bcz computer is child.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 05:05 AM
Hi @Asmita7 ,
Did you try doing like this
Go to Form Layout from the form header, then select the Section from Form view and section. You should be able to see the custom fields here.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 02:13 AM
Hi @Asmita7
please share some screenshot to support you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 05:05 AM
Hi @Asmita7
I tried this, seems you created custom field on computer table so it will not show , you need to create on CMDB_CI table , bcz computer is child.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 04:32 AM
Thank you for your time,
I have edited the question and also added the screen shot.
Please suggest.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2024 04:42 AM - edited 02-21-2024 04:44 AM
Hi @Asmita7 ,
This Configuration Item field is referencing cmdb_ci table ?
Please mark helpful/correct if my response helped you.