Not able to see 'Publish' option for the Reports application

Sandeep73
Giga Contributor

Hi Guys,

Hope you are doing good!

In the Quebec version i am not able to see 'Publish' option for the Reports application under 'export to PDF' as we use to view in the earlier versons such as Paris etc.. where can i find the option to 'Publish'

Please reply

Regards,

Sandeep

 

 

14 REPLIES 14

Thats a really odd. All I can think is somethings happened to the access controls during your upgrade or someones changed them as its not out of the box behaviour.

Go into ACL's and search... See what you can find.

find_real_file.png

Please mark as helpfui or if its resolved the issue, correct!

.

I am not sure what I am suppose to be looking for honestly

Dan Sinnett
ServiceNow Employee
ServiceNow Employee

I just ran into this myself.

I found that the system property "glide.report.published_reports.enabled" was set to false.  I am not sure why, this was on my instance as well as a new developer instance.

If you set this property to "true" and make sure your user has appropriate roles you should get the publish option.

Dan

Community Alums
Not applicable

Hi Sandeep,

I was having the same issues in that the publish menu option does not show from sharing nor does unpublish option show.  However, found a clue in some postings:

*Note: The "is_published" boolean column is just an informational column used for display on the list of reports page. The "roles" column is the one that controls which report is published and which is not.

When you unpublish a report (either by clicking on the unpublish button on the report designer or removing the "public" role) a business role kicks in and changes the “is_published” boolean value.

The business rule: Report roles updated - is_publish field contains the essence of the answer:

if (roles !== null) {
//check if we have the role public
var n = roles.indexOf('public');
if (n != -1)
isPublished = true;
}

And there is a display business rule "Published Report" that displays the public url popup when checking for the "public" role in the list of roles for the report.

So based on this, the approach to publish is to share with everyone and include the 'public' role in the listing of roles that are applicable in the share.

 

HTH

Bill