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Resolved! How to call a System Property to the Catalog Client Script?

Hi All, So we have a custom table, there are multiple records in this table and this table has a field called 'name',  There another field on Catalog item called 'cat_name',Now this 'cat_name' field is a reference field to the above mentioned custom ...

Alfiya by Tera Contributor
  • 2498 Views
  • 2 replies
  • 4 helpfuls

Resolved! Cancel Change UI Action not working

Hello Experts, For some reason OOTB Cancel Change UI Action button is not working when clicked on it opens a dialog box with "page not found error" as below,   UI Action is as is no changes are done to OOTB script. Not sure why it is not working.   ...

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SKum by Kilo Sage
  • 1949 Views
  • 3 replies
  • 2 helpfuls

Schedule a report using Flow designer

I want to schedule a report using the Flow designer.  Actually, I have a report that needs to be generated on the first Tuesday of every month.  Right now I'm able to generate it by using some script in 'Scheduled Email of report'. But I don't want t...

Harish74 by Tera Expert
  • 1760 Views
  • 3 replies
  • 0 helpfuls

Missing Timezones

I am in Brisbane, Australia (GMT+10).   My new instance of ServiceNow only has Timezones for Canada, Europe and the US..   Is there a way to add more?

Managing "Assigned To" for Asset and Discovery

Good morning Community,We currently utilize Discovery, CMDB and Asset Management within SNOW.   We also supplement our discovered data with a feed from our Microsoft SCCM installation.   Recently, we've been having discussions about the quality of "A...

pgd by Tera Contributor
  • 5088 Views
  • 7 replies
  • 6 helpfuls

How to add user to watch list in flow designer

I have a flow on a Service Catalog trigger.  I have a variable that is a reference to a user.  I would like to add the selected user to the watch list of the RITM using the Flow Designer.  I have an Update Requested Item Record action already working...

Resolved! How to fetch user location and country

Hi, I have created a catalog and I am trying to fetch the user details like employee manager, location, country, department. I am using the below script. Script Include: var data, obj = {}; var countryName; var userID = this.getParameter('syspar...

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Hari1 by Mega Sage
  • 3549 Views
  • 3 replies
  • 1 helpfuls

Resolved! UI Policies in Agent Workspace for Incident form?

I have a UI Policy on the Incident table with the condition of Major Incident State is not Accepted and the desired behavior is to hide this related list if that condition is true. The scripts are:  Execute if true: function onCondition() { g_form.h...

Community Alums by Community Alums  
  • 2057 Views
  • 6 replies
  • 2 helpfuls