Notification email advanced condition

[Community Alums]

Hi All,

I have a requirement where if the requested for of an RITM is a vip user then the notification shouldn't be sent to that user. I have used advanced condition in the notification and my script is.

If(current.requested_for.vip== false)

    answer=true;

else

    answer=false;

But everytime this script returns true, can anyone please help me what am I missing here?

Thanks in advance.

Regards,

Saurabh

[Jaspal Singh]

Hi Saurabh,

Can you try below

If(current.requested_for.vip== false)
{
    answer=false; //do not trigger
}
else
{
    answer=true;//trigger
}

[Community Alums]

Hello Jaspal,

Thank you for your quick response. I tried the script but it is still not working.

[Jaspal Singh]

Try below

var ritmis=new GlideRecord('sc_request');
ritmis.addQuery('sys_id',current.request);
ritmis.query();
if(ritmis.next())
	{
		if(ritmis.requested_for.vip =='false' || ritmis.requested_for.vip == false)
			{
				answer=true; //trigger
			}
		else
			{
				answer=false; //do not trigger
			}
	}

[Community Alums]

This one didn't work either.🥲