Notification Preferences issue.

gourav2
Kilo Expert

Some users in the ServiceNow instance can see their Notification Preferences under the related links of their profiles but some of the users are not able to see it. What could be the exact cause of this, will anyone explain this for me?

5 REPLIES 5

No Michael. Users have been receiving the emails but they are not able to see the notification preferences when they open the concerned related link.