I am setting up our On-Call rotations as well as configuring the notifications portion. How can I have more than one rotation per group? For example, I have a group with 5 members and need to have a different resource on call each day Monday - Friday, and then one resource on call every day during off hours and all day Saturday and Sunday. So far I receive an error when trying to add a rotation to a group that already has a rotation schedule. What am I missing?
Side note: I am trying to figure out how to make ServiceNow send out mobile email as well. I set a couple of users up manually as a test and discovered that the system did send an SMS, but the send was ignored so the user never actually got the SMS notification. How do I resolve this, and is there a way to automatically import mobile email without having to configure it for each user?
